Shipping Method

We offer worldwide complimentary shipping and returns on all orders over 500 Euros. You will receive a shipping confirmation email with delivery details once your order has been picked up by the courier.

Shipping Time

Most of the pieces are made to order and hand-cut in our workshop the day you submit the order. You should allow approximately 2-3 weeks for us to produce the piece once your order is processed and then 2-3 days for shipping. As soon as your order leaves our atelier, you will receive a tracking number to track your order. If you need to receive your package before a certain date, you can email us at info@lhotesse.com and we will do the necessary for you to have your piece in time.

We recommend that you track carefully your package, once delivery details have been sent to you. If you will not be able to receive your package at certain dates/times please notify us at info@lhotesse.com . In the event that you have not received your package that claims to be delivered please contact us at info@lhotesse.com as we will do our best to locate it.

Duties & Taxes

All duties and tax amounts are included in price. Your package will not require any payment upon delivery. Price at checkout reflects final price of your purchase.